When you purchase Orchid software for Windows, we include a free subscription to our training and support plan for the first three months this includes online backup service.
After that, if you need support or training, you can choose one of the two options below that works best for your business.
Unlimited Support Subscription
Provides unlimited phone and e-mail training and support to include the online backup service during our regular business hours. Generally, e-mails are answered the same business day. Cost: Subscription is £35.00 per month for 12 months.
Pay As You Go
Pay for phone/remote training and support as you go for £89.00 per incident upto one hour or one hour training session. Questions via e-mail are generally answered the same business day.